kashvi values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect & Why
a)Technical Website Logs (Automatic)
The moment you visit our site, your browser automatically sends basic technical information to our servers. This includes your IP address, the date/time of your visit, your browser type/version, your operating system, and the website you came from.
- Why: To keep our website secure, functional, and defended against cyberattacks.
- Legal Basis: Art. 6 (1) (f) GDPR (Our legitimate interest in keeping our website safe and running smoothly).
b) Shopping & Account Data
When you buy something or open an account, we collect your Name, Billing/Shipping Address, Email, and Phone Number.
- Why: To process, ship, and bill your orders, and to handle any returns or customer service questions.
- Legal Basis: Art. 6 (1) (b) GDPR (Necessary to fulfill our sales agreement with you).
c) Newsletter & Marketing
If you sign up for our emails, we save your email address. We use a “Double Opt-In” system (sending you a confirmation link) to make sure the email actually belongs to you.
- Why: To send you updates and promotional offers.
- Legal Basis: Art. 6 (1) (a) GDPR (Your explicit consent). You can unsubscribe anytime by clicking the link at the bottom of any email.
2. How We Handle Payments
We do not store or see your credit card or bank details. All transactions are securely routed through certified, third-party payment providers (like Stripe or PayPal).
- Legal Basis: Art. 6 (1) (b) GDPR (Necessary to complete your purchase).
3. Cookies and Your Choices
Our website uses cookies (small text files saved on your device):
- Essential Cookies: Required for basic shop features like keeping items in your shopping cart. (Legal basis: Art. 6 (1) (b) GDPR / § 25 (2) TDDDG).
- Optional Cookies (Analytics/Marketing): Used to understand how visitors use our site or to show relevant ads. We only use these if you click “Accept” on our cookie banner. (Legal basis: Art. 6 (1) (a) GDPR / § 25 (1) TDDDG).
You can disable cookies in your browser settings, but some website features may not function properly.
4. Who We Share Your Data With
We treat your information confidentially. We only share it with trusted partners who help us run our business:
- Shipping Companies: (e.g., DHL, DPD, UPS) so they can deliver your package.
- Payment Processors: To securely handle your payment.
- Web Hosts & Tech Providers: Our website is securely hosted on servers inside the EU/Germany.
- Legal Authorities: Only if we are legally forced to (e.g., for tax audits or law enforcement).
5. How Long We Keep Your Data
We only keep your data as long as needed to fulfill your order or service. However, under German commercial and tax law (HGB/AO), we are legally required to keep invoices and transaction records for up to 10 years. After this period, your data is permanently deleted.
6. Your Legal Rights
Because you are shopping in the EU/Germany, you have strong legal rights under the GDPR:
- Access (Art. 15): Ask for a copy of the data we hold about you.
- Correction (Art. 16): Fix any incorrect details.
- Deletion (Art. 17): Ask us to wipe your data (unless legal tax retention rules stop us).
- Pause Processing (Art. 18): Ask us to stop using your data temporarily.
- Data Portability (Art. 20): Ask for your data in a downloadable format.
- Object (Art. 21): Stop us from using your data based on “legitimate interests.”
- Withdraw Consent: Take back your permission for marketing/cookies at any time.
7. Security, Age Limits, & Links
-
Encryption: Our entire website uses secure SSL/TLS encryption. You can tell by the
https://prefix and the padlock icon in your browser address bar. -
Children: Our store is designed for adults. We do not knowingly collect data from children under 16.
-
External Links: If you click a link to an outside website, their privacy policy applies, not ours.
8. Changes to This Policy
We may update this policy occasionally to match new web shop features or changing laws. New versions take effect as soon as they are published online.